1.0BERT | CIPhttps://bert.com.auKate Fitzgeraldhttps://bert.com.au/author/kfitzgerald/rich600338<blockquote class="wp-embedded-content" data-secret="jgkkl9ZdOV"><a href="https://bert.com.au/complaints-policy/">Complaints Policy</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://bert.com.au/complaints-policy/embed/#?secret=jgkkl9ZdOV" width="600" height="338" title="“Complaints Policy” — BERT | CIP" data-secret="jgkkl9ZdOV" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://bert.com.au/wp-includes/js/wp-embed.min.js </script> Complaints How to Make a Complaint – We are here to help We’re committed to making things right. If something hasn’t gone the way you expected, we want to hear from you. Your feedback helps us improve our services and support our members better. If you are unhappy with our products, services, staff, or how we’ve […]